Employee Relations

This competency contains methods of improving various KPIs in relation to Employee Relations in a Human Resources Department.

Employee Turnover Rate

The percentage of employees who leave the organization voluntarily or involuntarily within a specified time period, indicating the effectiveness of employee retention efforts.

Employee Satisfaction Index

Employee satisfaction with job responsibilities, work environment, compensation, benefits, and career development opportunities, providing insights into employee engagement and retention.

Grievance Resolution Time

The time taken to resolve employee grievances or complaints, indicating the efficiency of the employee relations process.

Harassment and Discrimination Complaints

The number of harassment and discrimination complaints reported and resolved, indicating the effectiveness of employee relations policies and training.

Workplace Injury Rate

The number of workplace injuries or accidents per 100 employees, indicating the effectiveness of safety protocols and employee training programs.

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