HR Information Systems/Technology
This competency contains methods of improving various KPIs in relation to HR Information Systems/Technology in a Human Resources Department.
User Adoption Rate
The percentage of employees who are using the HRIS/HRMS system. A low adoption rate can indicate that the system is not user-friendly or that employees are not properly trained on how to use it.
Data Accuracy
The accuracy of data stored in the HRIS/HRMS system. Accurate data is critical for making informed HR decisions.
Time to Resolve System Issues
The time it takes to resolve system issues reported by users. A shorter time to resolve issues can help ensure that the system is functioning as intended.
Self-Service Utilization Rate
The percentage of employees who are using self-service features in the HRIS/HRMS system. Higher utilization rates can indicate that the system is user-friendly and that employees are taking advantage of the self-service features.
Training Completion Rate
The percentage of employees who have completed the required training on the HRIS/HRMS system. Ensuring that employees are properly trained can help improve adoption rates and data accuracy.
System Response Time
The time it takes for the HRIS/HRMS system to respond to user requests. A faster response time can improve user satisfaction and productivity.
System Integration Rate
The percentage of HR systems that are integrated with the HRIS/HRMS system. A higher integration rate can help reduce manual processes and improve data accuracy.
System Security
The level of security for the HRIS/HRMS system, including data privacy, access controls, and system vulnerabilities. It is important to ensure that the system is secure to protect sensitive employee information.
Cost savings through automation
The cost savings achieved through automation of HR processes using the HRIS/HRMS system. Automation can help reduce manual processes and improve efficiency, resulting in cost savings for the organization.
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